Technical support and product updates

Updates Download

Latest versions and hot fixes available:

Note: This software requires a USB, HASP licensed dongle, otherwise the product runs in demo mode.

For all other product updates, please proceed to the appropriate product webpage for details.

Bug Fix or Feature Request

In case of problems detected while using the software, or any function you would like to discuss adding to our products, don't hesitate to contact us, by clicking the friendly green button below.

We appreciate your feedback, as this makes it possible to improve our products.

Support Website

If you are our Customer, with a current support agreement, we invite you to use our ticket tracking and collaboration tool. If you would like discuss a support agreement, please contact our experienced sales staff to discuss your needs.

Provides service for: Publisher, WebPairer, Fresco, Mosaic, Motif, Panorama, Organizer and Workflow

License Check

Our license entitles supported customers to free updates. Renew support to get the latest releases.

To verify your license period and validate your product, you may use the tool you can download here:

Run it and click Online Support to see the license details.

Remote Assistance

In some cases it may be required for our specialists to get access to your computer. You can download a remote support utility below which enable us to see your screen, instruct you or perform maintenance operations if needed.

Mail Support

Qualified personel, with a deep knowledge of print, prepress workflow, and IT will be ready to help you.